FAQ

What is your return policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Some products have different policies or requirements associated with them.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

When will I get my order?

Please note that we require 2 to 4 working days on average to fulfill your order before dispatching it.  Rest-assured we are doing everything in our power to get your order to you as soon as possible!  Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 20 business days.  Please consider any holidays that might impact delivery times.

How do I place an order?

Please, if your item comes in different sizes or colors, carefully choose your correct size or color choice before clicking "Add to Bag". You will then be directed to our Cart page where you can review your item(s) and proceed to Enter Shipping Address to process your order.

Can I ship the products to an address that does not match my billing address?

Yes, definitely!  During the checkout process you can enter any shipping address and specify a different billing address.

 

Do I have to have an account to place an order?

No, accounts are totally optional.

What methods of payment do you accept?

We securely accept all major credit cards and PayPal. All prices and orders are listed and processed in US Dollars.

Why am I charged before my order has shipped?

Our payment provider automatically & securely processes your order immediately after it is placed.

What is your return address?

PO BOX 5242

New Brunswick, NJ 08903

United States.

What is your refund policy?

Once your return is received, we will send you an email to notify you that we have received your returned item. You will receive a refund in the form of a credit to your original payment method within 5-7 Business days of us receiving your return.

 

How much does shipping cost?

We offer FREE Domestic & International shipping.

Do you accept orders placed outside of the United States?

We sure do! However, we are not responsible for customs charges. Customs may charge their own fees which are not associated with our shipping cost. They are their own entity and reserve the right to charge as they see fit.