Exchange & Returns
Returns are accepted within 14 days after receiving the item. If you receive a product which is Damaged or Defective or in the wrong style or size from the one ordered, you may return the product to our store. In such event, kindly inform us of the problem by email within 48 hours of receiving the order. Please contact us to firstname.lastname@example.org with your order number, a brief description, and your contact information. We will provide a return label.
Exchange is only possible if the size is not fit for you or item is damaged and the one you want to exchange it for is in stock. For exchange of an order, you need to contact us by email and request within 48hrs of receiving the order.
The refund will be made via the same payment method used to make the purchase.
You will receive an email confirmation of the return once it has been completed.
If you have not received a refund in your account after more than 15 days, please show the confirmation to your bank so that they can help you and speed up the process.